Photovoice
People photograph their community with a limited number of shots, then share and discuss the photos to show what matters to them and what should change.
Advanced Workshop Tools
Activities for experienced facilitators: more complex to plan, run and bring together.
7 tools
Customer Journey Mapping
Map every step people take through a service, from first hearing about it to the end, with what they do, think and feel, to find where it needs to improve.
Problem Solving & Decision Making
Open Space Technology
A self-organising meeting where participants set the agenda and run their own sessions, while the facilitator holds the space and lets go of control.
Problem Solving & Decision Making
Force Field Analysis
Map the forces pushing a change forward and the forces holding it back, score their strength, then plan how to boost the drivers and weaken the barriers.
Problem Solving & Decision Making
Fishbowl Discussion
A small inner circle discusses a topic while everyone else listens from an outer ring, with an empty chair so anyone can step in and have their say.
Stakeholder Mapping
List everyone who affects or is affected by your project, then place them on a power and interest grid to decide who to involve, consult or keep informed.
Problem Solving & Decision Making
Appreciative Inquiry
Build change on strengths: the group discovers what works at its best, dreams of what could be, designs the future and commits to making it happen.